FAQs

Thomas Awning

  • Can I stay out under my awning in inclement weather?

    We advise against using retractable awnings during harsh weather conditions. However, stationary awnings are specifically designed to withstand various weather elements, making them more suitable for use during inclement weather.

  • What are the frames for your awnings and canopies made from?

    Our awning frames are manufactured using either welded galvanized steel or aluminum. For enhanced durability and visual appeal, these frames can be further finished with paint or powder coating.

  • Does my awning come with a warranty?

    Yes, all awnings sold by our company are covered by a warranty to protect your investment.

  • What types of awnings and canopies do you offer?

    Thomas Awning offers a comprehensive range of custom awnings and coverings. Our product line includes commercial storefront awnings, marquees, awnings for restaurants and hotels, club and institution awnings, metal awnings, residential systems, retractable systems, fabric awnings, banners, and weather-curtain solutions.

  • Do you serve residential as well as commercial customers?

    Indeed, we cater to both residential homeowners and commercial or institutional customers throughout Maryland, Washington, D.C., and Northern Virginia.

  • Where are you based and what areas do you serve?

    Our company, Thomas Awning, is headquartered in Maryland. We provide services to clients in Maryland, Northern Virginia, and the Washington, D.C. metropolitan area.

  • How long has Thomas Awning been in business?

    Thomas Awning has been operating since 1933, accumulating nearly 90 years of expertise in the awning and canopy industry.

  • What warranties do you offer on your work and materials?

    We provide a one-year warranty on workmanship and a 10-year warranty on the fabric used in our custom awnings.

  • Are your products and materials made in the U.S.A.?

    Certainly, all our awnings and materials are manufactured in the United States, reflecting our dedication to quality and support for local craftsmanship.

  • Do you provide free consultations or estimates?

    We do offer complimentary estimates and consultations, allowing you to explore your options and design possibilities without any financial commitment.

  • What is your business model and customer promise?

    We are a family-owned and family-operated business, and our business model is based on quality craftsmanship, reliability, and long-lasting community service. We are able to combine aesthetic details with functional durability to ensure that your shade and sun solutions look great and endure.

  • What are your business hours?

    We are open Monday through Friday from 9:00 AM to 4:00 PM. We are closed on weekends.